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Thursday, May 27, 2004
 
Open Letter to John L. Henshaw, Assistant Secretary, OSHA

Someone please send this along to Mr. Henshaw. I don't have his email address.

On May 18th, the US House of Representatives passed legislation reducing OSHA's role making it easy on employers. The bill is not predicted to pass in the Senate. Still, in the face of continued deaths and injuries I wonder just what Congress is thinking. I have been a critic of OSHA for negotiating the terms of violations and the subsequent penalties. Repeat offenders seem to create a large percentage of the incidents. Certainly the annual statistics indicate we aren't making any real progress with construction safety. Yet, there is an approach that is resulting in significantly better safety performance. Here's my plan:

OSHA needs to spend time with companies that are doing well. Let's have a working session among firms whose experience modifier ratio is 0.6 or below. We need to learn how they got there and what they are doing to continue to improve.

Get companies on OSHA's VPP - Voluntary Protection Program. The VPP recognizes companies for the safe environment they maintain by exempting them from OSHA inspections. This frees OSHA's limited staff to spend their time with other companies while creating work environments that are far safer.

Adopt a requirement for doing business with the US government. A minimum qualification is to have an EMR of less than 0.85. This would go for all contractors and subcontractors on a project -- NO EXCEPTIONS. If you want to do business with the government then you must be safe.

Encourage companies to train their workers to work at the edge of safety. Construction work is hazardous. Programs that stress avoidance of hazard miss an important element. At one time or another people will be faced with needing to act in the moment to protect themselves or others. People need to be trained to fall. They need to be trained to function in precarious situations. We train police to drive fast. We need to train construction workers to effectively perform during the most unsafe of times.

Treat all construction work like you would getting ready for pouring concrete. The consequences of not seeing that all conditions have been addressed are severe...the concrete would need to be removed. Consequently, people go to an extreme to see that the site is in a ready state for the pour. That isn't just a process of checking and re-checking. It involves having processes, protocols, standard practices, and training that supports performing work in ways that the site will be ready for the pour. These are the same actions that will keep people safe across the jobsite. The Last Planner System™ is one successful approach for achieving the result.

Adopt a two-strike policy for all workers. Some people just won't learn and maybe we just don't know how to teach. Either way, we can't allow people to be on our sites who work unsafely. Doing so jeopardizes others on the site. It is not responsible of us to allow that to continue.

Spanish speaking people are dying at two to three times their representation in the workforce. We can make inferences as to why this is occurring. Language and training are certainly keys. We cannot have the situation where people are unable to look after each other. At a minimum work crews need foremen and lead hands who speak Spanish and English.

Finally, mete out heavy penalties to the repeat offenders. Willful negligence that leads to a death carries a far smaller penalty than the white collar crime of cooking the books. This has to change.

I don't claim that this plan is the best plan. I do claim that we can make great strides beginning down the path. Please, please let's come together to try. Daddies and mommies don't need to die. And please, let's not wait for OSHA to act. If my plan makes any sense to you, then put at least that part into action. And if you want some help, just write me at hal@halmacomber.com.

Read Safety Everyday's construction safety in the news sideblog.

Wednesday, May 26, 2004
 
Projects Are Networks of Commitment

This is the fourth in a series of project e-Tips on the five big ideas reshaping project delivery. As you read this ask yourself, what action can I take today? Leave a comment with your answer.

The Project Reformer's e-Tip of the Week
027: Projects Are Single-Purpose Networks of Commitment

A project is is a single-purpose network of commitment performed by a temporary social system. Unlike recurring business processes, the network of commitment on a project emerges rather than is designed and refined as performers have experience in the network. Performers in a project get one shot through the network. To complicate this project performers come together as strangers. They often lack experience with each others' reliability to perform within the network. Without the experience with each other, project performers will hold out on making their best commitments.

Your role as project leader is to activate the network of commitment on your project. Here are four actions you can take:

  • Set an example of making offers (promises) that take care of the concerns and needs of project performers. People will follow your example.
  • Encourage project performers to make offers and promises that they can reliably deliver. Help them as needed to improve on reliability.
  • Be a good customer for the promises made on your project by offering your help to performers and announcing your anticipation of completion.
  • Be quick to show your appreciation for the completion of promises including being notified at completion rather than at the next project team meeting.

These actions begin to bring project performers together as team members who are taking care of each other while they take care of the project. Doing this publicly provides the basis for people to develop trust in each others' competentce and reliability to perform. And it is just the beginning. Your role as project leader requires continued attention on the functioning of the network of commitment.

The Project Leaders' Studio™
©2004 Hal Macomber | weblog.halmacomber.com | e-Tip Archive | PDF | Submit Tip

I hope you are enjoying this series on five big ideas reshaping project delivery. Only one more to go before I get back to publishing your project e-Tips. And when I do I'll be sending a cereal box as a thank you!

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